FAQS
ANSWERS TO FREQUENTLY ASKED QUESTIONS
What are the booking conditions?
You can consult all the information in the following link Reservation Conditions.
What are the reservation fees?
You can check the rates in the following link Bookings.
What is the timetable for leaving the house?
Check-in will be from 16h until 21h, check-out will be before 12h.
How can I pay for my stay?
By bank transfer to the account number that we will provide you with when you contact us, Paypal or credit card through our website.
If we arrive in Caños de Meca in the morning, do we have to wait until 16h to enter the house?
Our commitment is that at 16h, the house is in perfect condition to be occupied again. As far as possible and for your convenience, we will facilitate your entry before that time, whenever possible.
Our trip has had an incident and we will arrive later than 21h, will we have problems checking in?
In case of delays or incidents, we always ask you to let us know so that we can be attentive to your arrival and have the option to help you, either with directions, with an alternative for the arrival or to provide a solution to the incident. If you do not inform us of the delay, we will understand that you have simply not shown up and the house will be available from 9pm on the day of the scheduled arrival for other guests who occasionally contact us.
Are pets allowed?
Yes, pets are allowed.
If our return is in the afternoon or evening, can we leave later than 12h?
We can facilitate the delay of the 12h check-out, depending on the arrival of the next guest.
Can I extend my stay in the house once I am there?
Yes, subject to availability.
What documents do I need to present for the reservation?
Valid DNI, NIE or Passport
Is there a car park?
La Casa de Caños de Meca has free indoor parking for up to 3 cars.